1. Agreement; definitions
By creating an account, accepting these Terms, accessing or using the Ek Haan mobile application, website, or associated services (collectively, the “Platform”), you agree to these Terms and the documents expressly incorporated by reference, including the Privacy Policy to the extent applicable. If you do not agree, do not use the Platform. If you create or administer a profile for another adult, additional representative-authority requirements apply. “Ek Haan,” “we,” “our,” and “us” mean the operator identified as Ek Haan in the Platform’s published legal information. “Member,” “you,” and “your” mean the person using the Platform. “Profile Subject” means the adult whom a profile describes, whether the account is self-created or representative-created. “Representative” means a person who creates or manages a profile for another adult under the applicable permissions. “Credits” are limited-purpose digital units used for designated Platform functions. “Haan Club” is the optional paid subscription. “Contact Unlock” means authorized in-app disclosure of the contact methods specified in the applicable purchase confirmation.
2. Nature of service and no guaranteed outcome
Ek Haan provides technology for discovering matrimonial or relationship introductions and communicating interest through features such as profile browsing, Rings, Shortlists, Compliments, and authorized Contact Unlocks. Ek Haan is not a marriage guarantor, background-investigation service, legal adviser, immigration adviser, financial adviser, or supervisor of members’ personal relationships. There is no promise of a match, response, meeting, compatibility, engagement, marriage, or specific number of eligible profiles. The Platform does not provide unrestricted in-app person-to-person chat unless and until expressly introduced under updated terms.
3. Eligibility; age and capacity
You must be at least 18 years old, legally capable of agreeing to these Terms, and permitted to use the Platform under applicable law. You must supply your accurate date of birth and may not misrepresent your age or register an underage person. An adult Representative must confirm that the Profile Subject is also at least 18 and must have the required authority. Ek Haan may request additional age or eligibility information, restrict access, or remove profiles when reasonable concerns arise. Use may be limited in jurisdictions where our service is unavailable or prohibited.
4. Registration, accounts and security
Account holders must provide accurate required registration information, maintain control of their authentication channels, protect access credentials, and promptly report unauthorized use. Authentication by email one-time code is not proof of all other information in a profile. You must not sell, transfer, impersonate, or misuse an account, or permit another person to evade a suspension. Where representative accounts are permitted, the representative’s use must remain within the authorization given. Ek Haan may use device, IP-address, login and fraud-detection signals to protect accounts as described in its Privacy Policy; these signals do not conclusively establish identity or residence.
5. Member statements and accuracy
Every member and Representative represents that their submissions are lawful, current, materially accurate, not deliberately deceptive, and appropriately authorized. This includes names, age, residence, marital and relationship status, prior marriages, children, occupation, education, earnings, immigration and citizenship representations, lifestyle, intentions, photographs, phone numbers, email addresses and social accounts. You must correct material inaccuracies in a timely manner. You may not falsely imply professional licensing, wealth, immigration status or relationship availability. Knowingly submitting material falsehoods may lead to corrective requests, restrictions, account termination, and lawful civil or regulatory referrals, as warranted by the evidence and applicable law.
6. Member-generated content; no blanket authenticity guarantee
Profiles, photos, personal statements, social identifiers and contact methods are submitted by members or Representatives. Ek Haan does not warrant that each profile is genuine or that every item is complete, current, truthful, owned by its apparent subject, or free of deceptive intent. Fraudulent persons may evade reasonable controls. The presence of a profile, photograph, approval label, or moderated content does not amount to an endorsement or guarantee of identity, background, character, safety, marital status, financial position or intentions. To the extent permitted by applicable law, Ek Haan does not incur liability solely because an independent third party deceived the Platform or another member. This does not excuse Ek Haan’s own unlawful acts, misleading representations, or legally required duties.
7. What Ek Haan reviews and does not verify
Ek Haan may conduct onboarding checks, photo/selfie comparison where applicable, photo and content moderation, duplicate detection, account review and investigation of reports. These are limited controls, not comprehensive verification or certification. Unless explicitly stated for a particular feature, Ek Haan does not routinely telephone supplied numbers, authenticate ownership of every email or social handle, investigate criminal history, contact employers or universities, verify salaries, examine official marriage registers, or authenticate immigration declarations. Representative-created profiles may have different selfie requirements and may be designated “Not verified” for identity purposes. Members should independently verify material facts before financial, immigration, relocation, or matrimonial commitments.
8. Representatives and profiles created for other adults
Authorized parents, siblings, relatives, friends, guardians, or other eligible persons may assist with profile creation only where they have valid permission and a lawful basis to do so. A Representative must confirm the Profile Subject is an adult; identify their relationship; state how consent was obtained (such as telephone/video call, in person, WhatsApp/text, email or a described other method); provide an approximate authorization date; affirm the authorization covers submitted personal information, photographs and intended profile publication; provide a separate truthful declaration concerning paid unlocking of specified contact information; accept an unchecked undertaking; and provide initials. These declarations must not be preselected or fabricated. A Representative’s undertaking is evidence of a claimed authorization, not independent proof of the Profile Subject’s consent. A separate secure review link may enable the adult to inspect the complete profile and photos, consent separately to publication and contact sharing, request corrections, decline or withdraw. A pending electronic link alone does not prove prior verbal or other consent was absent. However, publication and contact disclosure depend on Ek Haan’s actually approved consent-publication policy and applicable law; Representative account access does not itself authorize publication of another adult’s data. A Representative without authorization may save a private draft but may not publish or disclose without satisfying required controls.
9. Disputed authorization and withdrawal
A Profile Subject may report a disputed or unauthorized profile without opening an Ek Haan account, request corrections, dispute contact sharing, or withdraw authorization subject to applicable law. Ek Haan may promptly restrict publication and contact disclosure while resolving credible disputes, take reasonable verification steps, and remove affected content. A Representative must immediately notify Ek Haan when authority is withdrawn or materially changed, and must not repeatedly send invitations to a subject who has declined and requested no further contact. Consent records, actions and any justified evidentiary retention will be handled in line with the Privacy Policy.
10. Photos, selfies and rights
You warrant that you have appropriate rights and permissions for every image submitted, including permission from persons depicted and any necessary copyright licence. You may not submit stolen, deceptive, unlawfully altered or impersonating images, AI-generated identities falsely presented as real persons, screenshots or advertisements disguised as authentic profile photographs, or content violating others’ rights. Where required for self-created accounts, a verification selfie may be reviewed against uploaded photos; this does not establish comprehensive identity verification. Photos, including selfies, are processed, stored, moderated and deleted in accordance with the Privacy Policy and applicable retention requirements.
11. Profile publication, approval and discoverability
Profiles may be subject to completion, age restrictions, identity-photo checks where applicable, duplicate flags and Admin approval before becoming discoverable. Publication, ranking, featured-card placement, search matching and visibility are subject to eligibility, current settings, moderation, geographic availability and technical conditions. Ek Haan does not guarantee that every member will see every profile, that an account remains visible, or that a particular eligible person is available. Paused, closed, suspended or deleted profiles must be treated according to their applicable status. Ek Haan may correct inaccurate displays and remove unlawful or unsafe content subject to applicable law.
12. Rings, Shortlists, Compliments and thoughtful messages
Rings express interest but do not establish consent to unlimited contact, a relationship, or a guaranteed response. Ring costs, time limits and acceptance requirements are those clearly shown in the Platform at the time of the relevant action. Shortlisting and its permitted direction are governed by current eligibility rules; under the present model Girls may shortlist Boys, while Boys do not have a general Girl-shortlisting entitlement. Compliments and Ring with Thoughtful Message may be drawn only from their applicable controlled libraries. Haan Club eligibility and costs may differ from Free membership. Feature availability and timing may change prospectively as disclosed; already completed charges are not retroactively increased.
13. Contact Unlock: scope, price and consent
A Contact Unlock is the limited service of revealing the specific currently shared member-supplied contact methods permitted by the Platform’s authorization and eligibility rules. Before confirming a charge, Ek Haan should display the available method categories, applicable credit cost and any relevant user-declared attributes such as whether a social account is public or private. Access to social media details may be restricted to eligible Haan Club members. Contact Unlock does not purchase consent to harassment, a response, a meeting, a relationship or ongoing access after applicable restrictions or withdrawal. Unlocks and disclosures remain governed by server-side authorization, current permission, and applicable law.
14. No independent guarantee of contact details
Phone numbers, email addresses, social media usernames or URLs, public/private status descriptions and related availability information are supplied by members or Representatives. Unless expressly and accurately indicated, Ek Haan does not independently verify ownership, deliverability, functionality, current availability or privacy settings of each method. Social accounts may be private, renamed, suspended, blocked, inaccessible or deleted. Ek Haan does not guarantee that a member will respond or accept contact. Users may report wrong, misleading, fake or unusable information for investigation. Ek Haan remains responsible for applicable remedies where the Platform itself fails to deliver a purchased digital service, misrepresents the purchase, or otherwise has a non-excludable obligation.
15. Changes to contact details and previously authorized unlocks
Subject to continuing authorization, relevant privacy choices, account restrictions and applicable law, an authorized prior unlock holder may see subsequently updated contact methods without paying a second unlock fee for that same entitlement. A member may remove individual contact methods; removed methods will no longer be intentionally offered through authorized live in-app disclosure, subject to technical processing and any applicable lawful retention. Previously copied screenshots or information stored outside Ek Haan cannot necessarily be recalled. Withdrawal of applicable sharing permission, a safety restriction, or account deletion may override an earlier unlock entitlement.
16. Off-platform communication and personal decisions
Members independently decide whether to initiate, answer, continue or end communications through telephone, text, WhatsApp, Instagram, email, video calls or other outside services. Ek Haan does not host, manage or ordinarily monitor those external conversations, gifts, money transfers, investments, travel, meetings, intimate interactions, engagement or marriage arrangements. External services impose their own terms and practices. Each member should exercise independent judgment, avoid sending money to unverified people, verify important claims and stop unwanted communication. Subject to applicable law, Ek Haan is not responsible merely because another member independently commits misconduct outside the Platform; no clause excludes liability for Ek Haan’s own unlawful conduct or non-waivable duties.
17. Prohibited behavior
Users must not impersonate, defraud, stalk, threaten, harass, blackmail, coerce, exploit, discriminate unlawfully, distribute intimate images without consent, solicit money deceptively, misuse data, access accounts unlawfully, scrape profiles, conduct unauthorized marketing, evade bans, interfere with security controls, abuse payment or promotions, or upload illegal or rights-infringing material. An unlock does not authorize resale, publication, redistribution or unrestricted contact. Members must stop contacting a person who withdraws consent to further communication. Ek Haan may take proportionate remedial action and report suspected unlawful behavior when permitted or required.
18. Reports, investigations and enforcement
Members and Profile Subjects may report suspected fraud, false contact details, impersonation, safety threats, unwanted communications, privacy concerns and payment errors through available support channels. Ek Haan may assess urgency, seek information, temporarily hide a profile, limit contact disclosure, investigate, request correction, suspend or close an account, and preserve relevant records where lawfully justified. Not every allegation proves wrongdoing; measures will be proportionate to available evidence and risk. Ek Haan does not promise to catch all scammers or recover third-party losses, but will apply its reporting and enforcement procedures in accordance with applicable duties. For immediate danger, contact local emergency services or law enforcement.
19. Credit system and eligibility
Credits are limited-purpose, non-cash digital units usable for designated Ek Haan features under current membership eligibility rules. They are not legal tender, a bank deposit, stored monetary value redeemable on demand, an investment, or transferable property unless applicable law requires otherwise. Purchased credits and promotional credits may be accounted for separately. We display the applicable credit deduction for an action before it is confirmed. Purchases or credits do not guarantee that a particular member will respond. No charges should occur for an action the user has not validly authorized.
20. Purchased and promotional credits
Credits legitimately purchased and successfully credited to a member’s eligible account do not expire solely because time passes. Their purchasing power for future features can change if future action costs change. Complimentary signup, profile completion or other promotional credits may have eligibility criteria, usage limitations, expiry or forfeiture conditions disclosed at grant; the Platform may change future promotional offers prospectively. An award is not guaranteed more than once when designated as one-time. Rights concerning an account permanently deleted, terminated for misuse, or affected by a store refund are subject to the applicable clauses and non-waivable consumer protections. Purchased credits are preserved in a paused profile and an eligible reactivatable “I Said Haan Forever” closure.
21. Right to change future prices, credit costs and features
Subject to applicable law, store billing rules and binding commitments already made, Ek Haan may prospectively change the cash price, size and availability of credit bundles; the number of credits required for Rings, Compliments, Contact Unlocks or other future actions; regional pricing; availability of plans; new paid or free features; future promotions; and eligible membership discounts. A member is shown the relevant current cost before confirming a future purchase or action. Changes do not retroactively increase charges for successfully completed transactions or confiscate purchased credits merely because future feature costs rise. If a displayed cost becomes stale before completion, the Platform should request fresh confirmation before charging the new cost. Any subscription price change follows provider-specific advance-notice and consent rules.
22. Purchases; billing providers and transaction fulfillment
Eligible in-app purchases and Haan Club subscriptions are billed through the applicable Apple App Store or Google Play billing system as presented at checkout, using their transaction, tax and refund mechanisms. Purchase offers may vary by country, store account, exchange rates, taxes and available products. Product availability and prices displayed by the store govern its checkout, subject to law. A completed eligible purchase should produce the purchased entitlement or credits; failed delivery, verified duplicate fulfillment or technical mischarges are subject to reconciliation and applicable remedies. Ek Haan may investigate and correct ledger errors, and requires safeguards against duplicate deductions or grants. RevenueCat or other authorized processors may support entitlement verification as disclosed in the Privacy Policy.
23. Haan Club; recurring subscriptions and cancellation
Haan Club is optional. The Platform must accurately disclose the applicable subscription price, billing period, auto-renewal, current benefits and cancellation route before subscription. Subscription renewal and price changes are administered through the applicable store in accordance with its rules and local law. Subscription cancellation generally stops future renewal but does not necessarily end access before a paid period expires. Pausing a profile or choosing “I Said Haan Forever” does not automatically cancel an active store subscription. Permanent account deletion does not necessarily terminate external store billing; members should cancel through their store account and will be provided appropriate guidance and links. Nothing here overrides store-mandated cancellation, refund or consumer rights.
24. Refunds, reversals, disputes and remedies
Except where applicable law, billing-provider policy, or a separate express offer provides otherwise, digital actions already properly completed are not automatically refundable merely because another member declines, ignores a request or does not pursue a relationship. However, failed delivery, materially misleading sales presentations, erroneous or unauthorized charges, duplicate deductions and other protected circumstances may require correction, re-delivery, restoration, refund or other remedy. Apple/Google may independently decide store refunds. Ek Haan may review confirmed reversals, reconcile appropriately attributable unused credits and investigate misuse, without treating every refund request as proof of fraud. Contact support with receipts or transaction references for reconciliation; do not disclose complete payment credentials.
25. Changes to services and availability
Ek Haan may change, suspend, improve or discontinue features, availability, interface design, eligibility criteria or noncommitted promotions prospectively, for business, safety, legal or technical reasons. Material adverse changes to paid benefits, existing entitlements or subscription commitments will be handled in accordance with applicable law and required notice or remedies. Maintenance and outages may occur; the Platform cannot promise uninterrupted or error-free access, but will not use this disclaimer to deny mandatory remedies for nonperformance.
26. Pause Profile
Pause Profile is a temporary visibility state rather than deletion. Following an express confirmation, the member’s profile should cease ordinary Discovery availability according to the applicable pause policy, while account records and legitimately purchased credits are preserved. Reactivation may restore eligible visibility subject to existing approval, moderation or eligibility requirements. Pausing does not necessarily reverse completed contact unlocks, cancel charges already completed, or cancel auto-renewing Haan Club billing. Applicable effects on pending Rings and interactions should be accurately described in the user interface.
27. I Said Haan Forever
“I Said Haan Forever” is a voluntary matrimonial-profile closure state for a person stepping away from introductions; it is not permanent account deletion. It requires an appropriate confirmation and removes the profile from ordinary Discovery under the approved lifecycle rules. Legally purchased credits remain preserved for eligible reactivation. Any active store subscription must be managed separately unless the store confirms cancellation. Closure does not warrant erasure of account records. The availability of reactivation and the treatment of existing interactions are governed by the disclosed lifecycle functionality.
28. Permanent deletion; retention and subscription notice
Members may request permanent deletion through the in-app account settings and, for Google Play compliance, through a designated external web resource. Ek Haan will remove the account and delete or de-identify associated data not needed for legally justified limited retention, consistent with applicable law, platform requirements and the Privacy Policy. This may include profile data, published photographs, verification selfies and unnecessary identifiers. Certain narrowly scoped financial, security, consent or legal-hold records may be retained for a justified period under appropriate access controls. A paused or closed profile is not a substitute for deletion. The Platform will clearly describe expected processing and remaining retained data. Account deletion may not cancel an Apple or Google subscription; members will receive subscription-management guidance. Mandatory legal rights concerning unused paid benefits are preserved.
29. Moderation, suspension and termination
Ek Haan may reject, restrict, pause, suspend or terminate an account or submitted content where reasonably necessary to address suspected fraud, impersonation, unlawful conduct, material misrepresentation, unauthorized profile creation, repeated abuse, security events or Terms violations. Urgent protective action may precede completion of an investigation where warranted. Corrective or appeal routes may be offered in accordance with law and operational policy. These actions do not authorize arbitrary discrimination, false allegations or misuse of private records. Consequences for credits or subscriptions must remain subject to existing purchase commitments, applicable law and store rules.
30. Collection and use of IP addresses, location, selfies and other records
By using the Platform, you acknowledge that Ek Haan may process personal data needed to operate, secure, moderate and administer the service, as more specifically explained in the Privacy Policy. Depending on actual functionality and permissions, categories can include IP addresses, approximate location inferred from IP or network information, country selection, device identifiers and software details, login times, abuse-prevention signals, member-supplied profile information, contact details, social URLs and declared account privacy settings, profile photographs, verification selfies, consent and authorization records, purchase and credit histories, support tickets, uploads and investigation/audit logs. An IP-derived geographic estimate may be inaccurate and is not conclusive proof of residence, identity, citizenship or eligibility for local pricing. No statement in these Terms authorizes undisclosed collection of precise GPS coordinates. Sensitive photos and verification information must be subject to reasonable security controls, purpose limitations and appropriate retention and deletion practices. Any separate legally required consent will be obtained through the relevant notice and process, not presumed merely from acceptance of these Terms.
31. Privacy and third-party processors
The Privacy Policy explains data categories, purposes, legal bases or consent where applicable, recipient categories, hosting and international access, retention, privacy choices, complaint contacts, and user rights. Ek Haan may use hosting, authentication, payment, app distribution, analytics or support service providers as actually deployed and disclosed. Ek Haan remains responsible for its own applicable obligations concerning entrusted personal data and will not treat the user’s acceptance of these Terms as a blanket waiver of privacy rights. Separate required notices, approvals, opt-ins or withdrawal mechanisms remain applicable.
32. Marketing and electronic communications
Essential transactional, security, purchase and account notices may be sent as permitted by law. Optional marketing emails or campaigns require the consent or other lawful basis applicable in the recipient’s location; where an opt-in is used it must not be preselected. Marketing preferences can be changed and unsubscribe methods will be honored in accordance with applicable anti-spam laws. Acceptance of these Terms alone is not a substitute for a separate marketing consent where required. Push notifications are governed by device permissions and applicable notification settings.
33. Intellectual property and licence
Ek Haan owns or licenses its application code, brand identifiers, logos, interfaces, designs, curated content, databases and technology, subject to third-party rights. You receive a limited, personal, non-exclusive, revocable licence to use the Platform lawfully for its intended purpose. You may not copy or commercially exploit the Platform, impersonate Ek Haan, reverse-engineer it except to the extent law permits, scrape other users’ information, interfere with systems or bypass technical protections. All rights not expressly granted remain reserved.
34. Member content licence and privacy limits
You retain applicable ownership of your lawful submissions. You grant Ek Haan a limited, non-exclusive, worldwide licence to host, store, reproduce, translate, format, display and transmit submitted profile content as reasonably necessary to operate the Platform, deliver authorized Discovery and contact-sharing features, perform moderation and security functions, and meet lawful retention requirements. This licence ends or narrows when content is validly removed, subject to necessary technical processing and lawful retention. Ek Haan does not gain unrestricted permission to place a member’s photograph in external advertising or train third-party AI models on identity photos merely through these Terms; such uses require separate applicable authorization.
35. Third-party services and external links
Apple, Google, messaging applications, social platforms, network providers and other third parties have their own systems, policies and failures. A displayed external username, hyperlink or contact method is not an endorsement of that service or person. Ek Haan does not operate, control or guarantee third-party service availability, external messages, payments between members or off-platform behavior. Platform-related purchases remain subject to relevant store rights and the limitations elsewhere in these Terms.
36. Disclaimers of warranties
To the maximum extent permitted by applicable law, the Platform is provided without guarantees of continuous availability, compatibility with every device, accuracy of all independently supplied content, avoidance of every scam, or any specific matrimonial outcome. Ek Haan does not warrant another member’s character, honesty, identity or willingness to communicate. These disclaimers do not override explicit paid-service commitments, mandatory consumer guarantees, privacy duties, or other rights that cannot lawfully be waived.
37. Limitations of liability
To the fullest extent permitted by applicable law, Ek Haan is not liable solely for independently created user falsehoods, voluntary external communications, interpersonal disputes, relationships that do not develop, or losses caused by independent third-party misconduct beyond Ek Haan’s legally recognized responsibility. Where enforceable, Ek Haan excludes remote, indirect or consequential losses not reasonably attributable to its breach, subject to statutory exceptions. No fixed monetary liability ceiling is imposed by this draft because enforceability and fair amount require jurisdiction-specific review and alignment with the final contracting entity, insurance and consumer-law obligations. Nothing excludes or restricts liability for fraud or intentional misconduct by Ek Haan, legally non-excludable personal injury liability, mandatory privacy duties, statutory consumer remedies or other liability that law prohibits excluding.
38. Member responsibility and indemnification
To the extent enforceable under applicable law, a member or Representative agrees to indemnify Ek Haan against reasonable third-party claims, damages and costs caused by that person’s unlawful content, intentional impersonation, copyright infringement, unauthorized submission or disclosure of another person’s information, serious breach of these Terms, or fraudulent conduct. This provision does not make a member responsible for Ek Haan’s own wrongdoing or non-excludable obligations, and does not purport to deprive consumers of mandatory legal protections. Any claim will be evaluated under applicable law and proof of causation and responsibility.
39. Dispute resolution; governing law and mandatory local rights
Members should first contact Ek Haan through the legal/support channel identified in the published Platform information, supplying relevant account and transaction references so the issue can be reviewed. Unless mandatory local law requires otherwise, these Terms are governed by the laws of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law rules. Subject to applicable mandatory consumer, privacy and jurisdictional rights, disputes may be brought before courts of competent jurisdiction in Ontario. This provision does not deprive residents of Canada, the United States or India of statutory claims, non-waivable forum rights or remedies applicable to their circumstances. This draft does not impose a blanket mandatory arbitration clause or class-action waiver, given their jurisdiction-specific enforceability concerns.
40. Country-specific compliance and consumer rights
Canada: applicable federal and provincial privacy, consumer protection, electronic contracting, accessibility and marketing laws may grant rights that override conflicting terms. United States: applicable state and federal privacy, consumer, automatic-renewal, online dating, unfair-practices and other laws may impose additional obligations. India: applicable consumer, electronic contracting, information technology and digital personal-data laws and effective implementing rules may impose additional obligations. Ek Haan’s Canadian hosting and operating location do not by themselves eliminate obligations in markets served. Where any provision conflicts with mandatory law, the applicable mandatory rule controls.
41. Notices and revisions
Ek Haan may prospectively modify these Terms for legitimate legal, security, technical or business reasons. Where a change is material or law requires notice or affirmative acceptance, Ek Haan will provide the applicable notice or obtain the necessary agreement before enforcement. New Terms cannot retroactively eliminate acquired consumer rights or authorize unapproved historical charges. The effective date and current version will be displayed, and relevant records of assent maintained. Electronic notices may be delivered through reasonable lawful channels to the member’s registered contact method, subject to communication preferences and applicable law.
42. Severability; no waiver; survival
If a provision is held unenforceable, it will be limited or severed to the minimum extent required while the remainder remains effective to the extent lawful. Failure to exercise a right immediately does not automatically waive it. Provisions dealing with ownership, lawful retention, completed transactions, existing disputes, restrictions on misuse, appropriately limited disclaimers and enforceable dispute procedures may survive account closure as relevant, without eliminating statutory data-deletion or consumer rights.
43. Support, complaints and legal contact
For questions about the Platform, suspected fraud, data protection, contact inaccuracies, purchases, harassment, unauthorized profiles or these Terms, use Ek Haan’s in-app “Report a Problem” and published legal/support contact details. The Platform must separately publish an effective privacy complaint contact and any jurisdiction-specific grievance or regulator information legally required. Before public release, verify that the contact email, legal business address and operator identity in-app, on the website and in app-store metadata are accurate and consistent. For emergencies or imminent danger, contact local emergency services rather than relying on app support.
44. Acknowledgement
By affirmatively accepting these Terms, you confirm that you have had an opportunity to read them, understand the nature of Ek Haan’s introduction service, recognize that member-submitted details are not comprehensively independently verified, understand that contact unlocks do not guarantee outside communication or outcomes, acknowledge the applicable credit and subscription terms, and agree to comply with the member-conduct requirements. Any additional consent for another adult’s personal information, contact disclosure, marketing or other purposes remains subject to the appropriate separate authorization where required.